Effect Of Structured Teaching Program On Negotiation Skills And Time Management Of Nurses At Tertiary Sector Hospital
Keywords:
Negotiation Skills, Time Management, Structured Teaching ProgramAbstract
Objective: To evaluate the effect of structured teaching program on the negotiation skills of nurse managers
Material and Method: A quasi-experimental one‐ group pretest–posttest study was used. The study participants were taken from outdoor medical, surgical departments and critical care units of Nawaz Sharif Social Security Hospital, Lahore, Punjab, Pakistan. The population was the nurse managers/ Head nurse present at the Nawaz Sharif Social Security Hospital, Lahore. The calculated sample Size is less than 30.
Results: Participants responses regarding negotiation knowledge questions which were based on True/ False. Although the majority of participants knew the answers to the negotiation skills questions, the results show that more than one half of the respondents lacked proper negotiation expertise. Participants' negotiation skills significantly improved as a result of the educational intervention; the negotiation skills of the aggressor (t=6.237, P<0.05), preparer (t=7.700, P<0.05), and listener (t=11.061, P<0.05) were found to differ significantly between the pre and post intervention periods
Conclusion: The purpose of this study was to find out how well the head nurses now negotiate and manage their time. Moreover, the present study examined the ways in which educational programs influence these head nurses' negotiating abilities. This study demonstrates that even though many head nurses had little experience negotiating and managing their time, the educational intervention had a significant impact. They gained confidence in their ability to communicate, listen intently, and use deliberate techniques like empathy and teamwork after training
Downloads
Metrics
References
Addis, B. A., Gelaw, Y. M., Eyowas, F. A., Bogale, T. W., Aynalem, Z. B., & Guadie, H. A. (2023). “Time wasted by health professionals is time not invested in patients”: time management practice and associated factors among health professionals at public hospitals in Bahir Dar, Ethiopia: a multicenter mixed method study. Frontiers in Public Health, 11, 1159275.
Arnaert, A., Mills, J., Bruno, F. S., & Ponzoni, N. (2018). The educational gaps of nurses in entrepreneurial roles: An integrative review. Journal of Professional Nursing, 34(6), 494- 501.
Boothby, E. J., Cooney, G., & Schweitzer, M. E. (2023). Embracing complexity: A review of negotiation research. Annual Review of Psychology, 74, 299-332.
Bouguenina, H., Nicolaou, S., Le Bihan, Y.-V., Bowling, E. A., Calderon, C., Caldwell, J. J., . . . Mitsopoulos, C. (2023). iTAG an optimized IMiD-induced degron for targeted protein degradation in human and murine cells. Iscience, 26(7).
Chagani, M. A. (2024). Qualitative Case Study Research on Success Strategies for Healthcare Information Technology Projects. California Southern University,
Coelho, A., Iria, J., Soares, F., & Lopes, J. P. (2023). Real-time management of distributed multi-energy resources in multi-energy networks. Sustainable Energy, Grids and Networks, 34, 101022.
de Oliveira Dias, M. (2020). The Four-Type Negotiation Matrix: A Model for Assessing Negotiation Processes. British Journal of Education (BJE), 8(5), 40-57.
Drgac, D., & Himmelsbach, R. (2023). Acts of negotiation: toward a grounded theory of nursing practice in chronic wound care in Austria. BMC Health Services Research, 23(1), 1253.
Essex, R., Kennedy, J., Miller, D., & Jameson, J. (2023). A scoping review exploring the impact and negotiation of hierarchy in healthcare organisations. Nursing Inquiry, 30(4), e12571.
Georgiadou, E., Angelopoulos, S., & Drake, H. (2020). Big data analytics and international negotiations: Sentiment analysis of Brexit negotiating outcomes. International Journal of Information Management, 51, 102048.
Goldsby, E., Goldsby, M., Neck, C. B., & Neck, C. P. (2020). Under pressure: Time management, self-leadership, and the nurse manager. Administrative Sciences, 10(3), 38.
Gómez-Cantarino, S., García-Valdivieso, I., Dios-Aguado, M., Yáñez-Araque, B., Gallego, B. M., & Moncunill-Martínez, E. (2021). Nursing perspective of the humanized care of the neonate and family: a systematic review. Children, 8(1), 35.
Grant, A. M., & Shandell, M. S. (2022). Social motivation at work: The organizational psychology of effort for, against, and with others. Annual review of psychology, 73(1), 301-326.
Heunis, H., Pulles, N. J., Giebels, E., Kollöffel, B., & Sigurdardottir, A. G. (2024). Strategic adaptability in negotiation: a framework to distinguish strategic adaptable behaviors. International Journal of Conflict Management, 35(2), 245-269.
Hewitt, S. L., Mills, J. E., Hoare, K. J., & Sheridan, N. F. (2024). The process of nurses' role negotiation in general practice: A grounded theory study. Journal of Advanced Nursing, 80(5), 1914-1926.
Higazee, M. Z. A., & Gab Allah, A. R. (2022). The relationship between the political skills and negotiation behaviors of front‐line nursing managers. Paper presented at the Nursing Forum. Idham, M., Arumugam, N., Kaur, K., & Suppiah, P. C. (2022). Communication During Crisis: Negotiation Strategies.
Ismail, H. A., Kotp, M. H., Basyouny, H. A. A., Abd Elmoaty, A. E. E., Hendy, A., Ibrahim, R. K., . . . Aly, M. A. (2025). Empowering nurse leaders: leveraging financial management practices to foster sustainable healthcare–a mixed-methods study. BMC nursing, 24(1), 335.
Judith Roach, E., Al Omari, O., Elizabeth John, S., Francis, F., Arulappan, J., Shakman, L., Al Hashmi, A., Al Sabei, S., & Khalaf, A. (2023). Challenges experienced by nurses in providing pediatric palliative care: An interpretive phenomenological analysis. Journal of palliative care, 38(3), 355-363.
Korobkin, R. (2024). Negotiation theory and strategy. Aspen Publishing.
Lakhmani, S. G., Neubauer, C., Krausman, A., Fitzhugh, S. M., Berg, S. K., Wright, J. L., . . . Schaefer, K. E. (2022). Cohesion in human–autonomy teams: an approach for future research. Theoretical Issues in Ergonomics Science, 23(6), 687-724.
Lewicki, R. J., Barry, B., & Saunders, D. M. (2020). Negotiation. McGraw-Hill.
Lines, L. E., Hutton, A., & Grant, J. M. (2020). Navigating and negotiating meanings of child abuse and neglect: Sociocultural contexts shaping Australian nurses’ perceptions. Health & social care in the community, 28(3), 941-949.
Li, X., Chang, H., Zhang, Q., Yang, J., Liu, R., & Song, Y. (2021). Relationship between emotional intelligence and job well-being in Chinese clinical nurses: multiple mediating effects of empathy and communication satisfaction. BMC nursing, 20, 1-10.
Lokatt, E., Holgersson, C., Lindgren, M., Packendorff, J., & Hagander, L. (2023). An interprofessional perspective on healthcare work: physicians and nurses co-constructing
identities and spaces of action. Journal of Management & Organization, 29(6), 1103- 1119.
Moore, E. C., Tolley, C. L., Bates, D. W., & Slight, S. P. (2020). A systematic review of the impact of health information technology on nurses’ time. Journal of the American Medical Informatics Association, 27(5), 798-807.
Moreno, G., Meneses-Monroy, A., Mohamedi-Abdelkader, S., Curcio, F., Domínguez-Capilla, R., Martínez-Rincón, C., . . . Mayor-Silva, L. I. (2024). Virtual Active Learning to Maximize Knowledge Acquisition in Nursing Students: A Comparative Study. Nursing Reports, 14(1), 128-139.
Nurmeksela, A., Mikkonen, S., Kinnunen, J., & Kvist, T. (2020). Relationships between nursing management, nurses’ job satisfaction, patient satisfaction, and medication errors at the unit Level: A correlational study. Research Square, 1(1), 1-22.
Plotino, G., Nagendrababu, V., Bukiet, F., Grande, N. M., Veettil, S. K., De-Deus, G., & Ahmed,
H. M. A. (2020). Influence of negotiation, glide path, and preflaring procedures on root canal shaping—terminology, basic concepts, and a systematic review. Journal of endodontics, 46(6), 707-729.
Rock, H. (2024). The three core strategies for successful negotiations. European Energy & Climate Journal, 12(1), 35-38.
Pujadas, P., & Pardo-Bosch, F. (2024). Propelling negotiation skills modules in construction engineering programs: Reflections and supporting tools for educators towards an enhanced effective training. Teaching and Teacher Education, 138, 104432
Shabaan, F., El-syaid, K. A., Eid, W. M., & Abozied, L. M. (2021). Effect of Educational Program on Head Nurses Negotiation Skills for Resolution of Conflict among Nurses in Intensive Care Units. Tanta Scientific Nursing Journal, 21(2), 49-73.
Son, J. S., Chen, G., Liechty, T., Janke, M. C., West, S. T., Wong, J. D., & Naar, J. J. (2024). The role of facilitators in the constraint negotiation of leisure-time physical activity. Leisure Sciences, 46(2), 123-142.
Sudarshan, S. (2023). Reasonable Disagreement and Metalinguistic Negotiation. Theoria, 89(2), 156-175.
Van Zoonen, W., & Sivunen, A. E. (2022). The impact of remote work and mediated communication frequency on isolation and psychological distress. European journal of work and organizational psychology, 31(4), 610-621.
Yan, D., Li, M., Zhang, Y., & Zhang, Y. (2022). A qualitative study of facilitators and barriers to nurses' innovation at work. Journal of Nursing Management, 30(7), 3449-3456.
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution 4.0 International License.
You are free to:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
Terms:
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
