Maternal Satisfaction Regarding Nursing care during labor

Authors

  • Sara Ahmed Rashid
  • Wafaa Ahmed Ameen

Keywords:

satisfaction, nursing care, labor

Abstract

Background: Women satisfaction with nursing care during labor can be measured by how well the health care provider and/or meets the client's intended expectations, goals, and/or preferences. It displays the advantages and disadvantages of the healthcare team's care and evaluating the health care team's performance. In order to improve health care services, women satisfaction with care should be surveyed

Objectives: This study aimed to assess maternal satisfaction regarding nursing care during labor of postnatal women, to determine differences between maternal satisfaction and socio-demographic variables, and determine the relationship between maternal satisfaction and obstetric history of postnatal women regarding nursing care during labor.

Methods and Material: A descriptive study was conducted in Bent Al Huda and Al-Haboubi Teaching Hospitals in Al-Nasiriya city from (15th January 2024 to 20th February 2025).

Statistical analysis used: The questionnaire is used as a means of data collection. The tabulation of collected data was analyzed using descriptive and inferential statistical approaches. Microsoft Excel (2016) and Statistical Package Program for Social Sciences (SPSS) version 26.0.

Results: The average age of women was 20-24 years, (21%) of mothers have Educationally, (47.9%) were first-time mothers, (25.7%) had gravida between four or more pregnancies and (81.3%) had never experienced an abortion and (81.9%) chose to attend private clinics for their prenatal visits. Most (53.3%) of mothers had moderate satisfaction of nursing care during labor.

Conclusions: The overall assessment of mothers' satisfaction regarding nursing care during labor was moderate, with no significant correlations are observed between overall satisfaction and socio-demographics, and significant correlations between mother's satisfaction and obstetric history. Recommend that Ministry of Health should be trained midwives to understand and respect interact with women in labor and foster interpersonal, communication, and listening skills to assess the health-care system. Informed decision-making should be supported.

Downloads

Download data is not yet available.

References

Abdo, D. M., Ibrahim, H. I., & Fathalla, N. F. (2022). Women’s Perception of Nursing Supportive Behaviors during Labor. Alexandria Scientific Nursing Journal, 24(2), 1–18.

Albert, A., Khalfan, S. S., & Urassa, D. P. (2023). Women’s Satisfaction with Maternal Delivery Care at Health Facilities. Research Journal of Pharmacy and Medical Sciences (IRJPMS), 6(6), 21–26.

Ali, M. J., Ocheke, A. N., Egbodo, C. O., & Tsoho, F. M. (2022). Maternal satisfaction with intrapartum care at the Jos University Teaching Hospital. Highland Medical Research Journal, 22(1), 51–55.

Amdemichael, R., Tafa, M., & Fekadu, H. (2014). Maternal satisfaction with the delivery services in Assela Hospital, Arsi zone, Oromia region. Gynecol Obstet (Sunnyvale), 4(257), 2161.

Asamrew, N., Endris, A. A., & Tadesse, M. (2020). Level of patient satisfaction with inpatient services and its determinants: a study of a specialized hospital in Ethiopia. Journal of Environmental and Public Health, 2020.

Asif, A. (2019). Maternal satisfaction and recommendation of perinatal health facility: A cross sectional study measuring perceptions of mothers experiences of maternity care at tertiary care hospitals in Nepal.

Atiya, K. M. (2016). Maternal satisfaction regarding quality of nursing care during labor and delivery in Sulaimani teaching hospital. International Journal of Nursing and Midwifery, 8(3), 18–27.

Can, H. O. (2024). Investigation of factors affecting mothers’ satisfaction with childbirth and the supportive care given to them during labor. African Journal of Reproductive Health, 28(2), 96–106.

Elgazzar, H. M., Hashem, S. A. R., & Heeba, M. F. (2018). Factors affecting women’s satisfaction during labor experience. Port Said Scientific Journal of Nursing, 5(2), 220–236.

Esan, D. T., Sokan-Adeaga, A. A., & Rasaq, N. O. (2022). Assessment of satisfaction with delivery care among mothers in selected health care facilities in Ekiti state, Nigeria. Journal of Public Health Research, 11(4), 22799036221127572.

Eziawdres, D., Worku, W., & Taye, M. (2021). Maternal satisfaction with delivery services and its associated factors among mothers who gave birth at public health centers in Yeka Sub City, Addis Ababa, Ethiopia. Health Services Insights, 14, 11786329211050722.

Finneran, M. R. (2019). The Influence of Parity on a Woman’s Perception of Nursing Support During Labor and Birth Satisfaction. Walsh University.

Gashaye, K. T., Tsegaye, A. T., Shiferaw, G., Worku, A. G., & Abebe, S. M. (2019). Client satisfaction with existing labor and delivery care and associated factors among mothers who gave birth in university of Gondar teaching hospital; Northwest Ethiopia: Institution based cross-sectional study. PloS One, 14(2), e0210693.

Hajimam, A. F., Ahmed, H. M., & Mishkin, K. (2023). Women’s expectations of health care providers in the labor and delivery room in the Kurdistan Region of Iraq. Zanco Journal of Medical Sciences (Zanco J Med Sci), 27(1), 42–52.

Hepsiba, R. P. (2023). Quality of Nursing Care Practices and Patient Satisfaction among Parturients Admitted in Obstetric Units of a Selected Tertiary Care Hospital in Lucknow. Nursing Journal of India, 114(4), 152–155.

Jha, P., Larsson, M., Christensson, K., & Skoog Svanberg, A. (2017). Satisfaction with childbirth services provided in public health facilities: results from a cross-sectional survey among postnatal women in Chhattisgarh, India. Global Health Action, 10(1), 1386932.

Lemmens, S. M. P., van Montfort, P., Meertens, L. J. E., Spaanderman, M. E. A., Smits, L. J. M., de Vries, R. G., & Scheepers, H. C. J. (2021). Perinatal factors related to pregnancy and childbirth satisfaction: a prospective cohort study. Journal of Psychosomatic Obstetrics & Gynecology, 42(3), 181–189.

Lewis, L., Hauck, Y. L., Ronchi, F., Crichton, C., & Waller, L. (2016). Gaining insight into how women conceptualize satisfaction: Western Australian women’s perception of their maternity care experiences. BMC Pregnancy and Childbirth, 16, 1–9.

Maung, T. M., Mon, N. O., Mehrtash, H., Bonsaffoh, K. A., Vogel, J. P., Aderoba, A. K., Irinyenikan, T. A., Balde, M. D., Pattanittum, P., & Tuncalp, Ö. (2022). Women’s experiences of mistreatment during childbirth and their satisfaction with care: findings from a multicountry community-based study in four countries. BMJ Global Health, 5(Suppl 2), e003688.

Mukerenge, N. F., Nur, P. K. B., & Nakakuwa, F. N. (2025). AN ASSESSMENT OF WOMEN’S SATISFACTION WITH MATERNITY CARE DURING LABOUR AND BIRTH IN A REFERRAL HOSPITAL IN NAMIBIA. Heliyon.

Panth, A., & Kafle, P. (2018). Maternal satisfaction on delivery service among postnatal mothers in a government hospital, Mid-Western Nepal. Obstetrics and Gynecology International, 2018.

Pathak, P., & Ghimire, B. (2020). Perception of women regarding respectful maternity care during facility‐based childbirth. Obstetrics and Gynecology International, 2020(1), 5142398.

Ratislavová, K., Janoušková, K., Hendrych Lorenzová, E., & Martin, C. R. (2024). The process of childbirth as a factor influencing women’s satisfaction. Central European Journal of Nursing and Midwifery, 15(2), 1100–1106.

Silesh, M., & Lemma, T. (2021). Maternal satisfaction with intrapartum care and associated factors among postpartum women at public hospitals of North Shoa Zone Ethiopia. PloS One, 16(12), e0260710.

Tadele, M., Bikila, D., Fite, R. O., & Obsa, M. S. (2020). Maternal satisfaction towards childbirth service in public health facilities at Adama town, Ethiopia. Reproductive Health, 17, 1–8

Downloads

Published

2025-05-26

How to Cite

1.
Rashid SA, Ameen WA. Maternal Satisfaction Regarding Nursing care during labor. J Neonatal Surg [Internet]. 2025May26 [cited 2025Sep.21];14(27S):859-6. Available from: https://jneonatalsurg.com/index.php/jns/article/view/6539