Training and Development's Impact on Staff Contentment and Turnover in Indian Public Banking Sectors

Authors

  • Abhishek Kumar Singh
  • Shalu Agarwal

Keywords:

Training and Development, Employee Satisfaction, Turnover Rate, Public Banking, India, Human Resource Management

Abstract

This research examines the relationship between training and development initiatives and their impact on employee satisfaction and retention within India's public banking sector. Through comprehensive analysis of data from major public sector banks (PSBs) including State Bank of India, Punjab National Bank, and Bank of Baroda, this study reveals significant correlations between structured training programs and reduced employee turnover rates. The findings indicate that banks with robust training frameworks experience 23% lower attrition rates and 18% higher employee satisfaction scores compared to institutions with minimal development programs. The research methodology employed mixed-methods approach combining quantitative analysis of HR metrics from 15 public sector banks over a five-year period (2019-2023) with qualitative insights from 450 banking professionals across different hierarchical levels

Downloads

Download data is not yet available.

References

[1] Gupta, R., Sharma, S., & Kumar, A. (2022). Employee satisfaction drivers in Indian public sector banks: A comprehensive analysis. Journal of Banking and Finance Management, 45(3), 234-251.

[2] Kumar, P., & Sharma, M. (2021). Training effectiveness and employee performance in Indian banking sector. International Journal of Human Resource Management, 32(8), 1567-1589.

[3] Mishra, D., & Singh, R. (2021). Digital transformation challenges in Indian public sector banks. Banking Technology Review, 18(4), 78-95.

[4] Rajesh, K., & Priya, S. (2020). Comparative analysis of training methodologies in public and private banks. Indian Banking Journal, 67(2), 45-62.

[5] Reserve Bank of India. (2023). Annual Report on Banking Sector Performance 2022-23. RBI Publications.

[6] Singh, A., Patel, N., & Jain, V. (2023). Human capital development in Indian banking: Trends and challenges. Asian Journal of Banking Research, 29(1), 112-128

Downloads

Published

2025-12-24

How to Cite

1.
Kumar Singh A, Agarwal S. Training and Development’s Impact on Staff Contentment and Turnover in Indian Public Banking Sectors. J Neonatal Surg [Internet]. 2025 Dec. 24 [cited 2026 Jan. 20];14(33S):170-6. Available from: https://jneonatalsurg.com/index.php/jns/article/view/9758

Issue

Vol. 14 No. 33S (2025): Journal of Neonatal Surgery

Section

Original Article

License

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

You are free to:

  • Adapt — remix, transform, and build upon the material for any purpose, even commercially.

Terms:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.