Communication is a Clinical Necessity’ in Dentistry- A Systematic Review
DOI:
https://doi.org/10.63682/jns.v14i32S.7873Keywords:
Communication, Soft Skills, YMATO Factor, Patient – Doctor communicationAbstract
Background: Effective communication with dental patients is crucial for successful dental rehabilitation, particularly when intricate procedures are involved. Dental care considers a patient's functional, emotional, psychological, and aesthetic needs in addition to their biological and functional needs.
Objective: Structured, compassionate, and transparent communication is the foundation of a patient-centered approach, which enhances treatment acceptance, fosters trust, and aligns clinical goals with patient expectations.
Methods: The literature was reviewed using databases such as PubMed, Scopus, and Google Scholar. Included were research projects from 1975 to 2025 that examined the effectiveness of communication across all dental specialties. Soft Skills, YMATO Factor, Communication, and Doctor-Patient Communication were among the keywords that were included.
Results: Dissatisfaction with dental care is more often caused by unmet expectations and poor communication than by technical issues, according to numerous studies. Tailored communication strategies are essential for promoting compliance, reducing anxiety, and ensuring sustained satisfaction. especially in older patients who might have psychological, sensory, or cognitive issues.
Conclusion: Effective communication is not only a useful tool but also a clinical necessity, and it is crucial to the success of dental therapy
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