Impact Of Emotion Management On Employee Performance And Conflict Resolution – An Empirical View.

Authors

  • Jackson Gunaraj R
  • A. Remila Jann

Keywords:

Emotion Management, Employee Performance, Conflict Resolution, Emotional Intelligence, SEM Model, Organizational Behaviour

Abstract

It is recognized today that emotion management plays a significant role in performance improvement and harmony within the organization. This paper attempts to explore the impact of emotion management on employee performance and conflict resolution. This study is carried out using empirical data from 199 employees of Tirunelveli District. Factor analysis and SEM techniques were used to analyze the collected data. It is found that emotion management improves the performance level of employees and it is necessary for resolving conflicts in the workplace

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References

[1] Way, K. A., Jimmieson, N. J., & Bordia, P. (2020). Supervisor conflict management climate and emotion recognition skills: Implications for collective employee burnout. International Journal of Conflict Management, 31(4), 559-580.

[2] Zhang, S. J., Chen, Y. Q., & Sun, H. (2015). Emotional intelligence, conflict management styles, and innovation performance: An empirical study of Chinese employees. International journal of conflict management, 26(4), 450-478.

[3] Troth, A. C., Jordan, P. J., & Westerlaken, K. M. (2014). Conflict, emotional intelligence and emotional regulation at work. In Handbook of conflict management research (pp. 254-269). Edward Elgar Publishing..

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Published

2025-05-12

How to Cite

1.
Gunaraj R J, Jann AR. Impact Of Emotion Management On Employee Performance And Conflict Resolution – An Empirical View. J Neonatal Surg [Internet]. 2025 May 12 [cited 2026 May 22];14(31S):1137-40. Available from: https://jneonatalsurg.com/index.php/jns/article/view/10259

Issue

Vol. 14 No. 31S (2025): Journal of Neonatal Surgery

Section

Original Article

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