The effectiveness of se advertising in influencing different dimensions of users' cognitive trust and emotional trust in hong kong customers

Authors

  • Yuan Xiaohui
  • Abhijit Ghosh

Keywords:

search engine advertising, cognitive trust, emotional trust, Hong Kong customers, effectiveness, dimensions of trust

Abstract

This research paper aims to investigate the effectiveness of search engine (SE) advertising in influencing different dimensions of users' cognitive trust and emotional trust among customers in Hong Kong. With the increasing reliance on SEs for information retrieval and decision-making, understanding the impact of SE advertising on trust dimensions is crucial for marketers and advertisers. The study will employ a mixed-methods approach, combining quantitative survey data and qualitative interviews to gather comprehensive insights. The quantitative survey will be administered to a sample of Hong Kong customers, measuring their cognitive trust and emotional trust in SE advertising. The qualitative interviews will provide in-depth understanding of participants' perceptions, experiences, and attitudes towards SE advertising. The collected data will be analyzed using statistical techniques, such as regression analysis and thematic analysis, to identify the relationship between SE advertising and different dimensions of trust. The findings of this study will contribute to the existing literature on SE advertising and trust, providing valuable insights for advertisers and marketers in Hong Kong and beyond

Downloads

Download data is not yet available.

References

[1] A.K. Kumar and N. Chopde, “A Comparative study of Algorithms in SEO & Approach for Optimizing the Search Engine Results Using Hybrid of Query Recommendation and Document Clustering, Genetic Algorithm”, IJCSIT, vol. 5, no. 2, (2014), pp. 1800-1802.

[2] Abayi, M. (2016). Study of the Impact of Advertising on Online Shopping Tendency. Procedia Economics and Finance, 532 – 539.

[3] Abbasi, I. S., & Alghamdi, N. G. (2017). When flirting turns into infidelity: The Facebook dilemma. The American Journal of Family Therapy, 45(1), 1-14. doi:10.1080/01926187.2016.1277804.

[4] Abdul Ghafoor, Awan Muhammad Ismail, Captain Fauzia and Majeed Farisa Ghazal, “Effects of Advertisement on Consumer’s Buying Behaviour with References to FMCGs in Southern Punjab- Pakistan”, Journal of Marketing and Consumer Research, Vol. 19, pp. 22-30, 2016.

[5] AFZAL, S. (2015). Impact of Online and Conventional Advertisement on Consumer Buying Behaviour. University of Engineering and Technology.

[6] Agarwal, S. (2016). A study of factors affecting Online Shopping Behaviour of Consumers. Tactful Management Research, 98-104.

[7] Alajmi, M. A., Alharbi, A. H., &Ghuloum, H. F. (2016). Predicting the use of Twitter in developing countries: Integrating innovation attributes, uses and gratifications, and trust approaches. Informing Science: The International Journal of an EmergingTransdiscipline, 19, 215-237. doi:10.28945/3534.

[8] Aleksejeva, A.M. Relationship marketing in customer service– oriented business segment: Development of trust as a marketing tool: Case study of the restaurant. ARCADA, 2015, 80.Alter, A. (2017). Irresistible. Penguin Press: New York.

[9] AMROLLAHI, A., GHAPANCHI, A.H., and TALAEI-KHOEI, A. (2014). Three Decades of Research on Strategic Information System Plan Development, Communications of the Association for Information Systems, Vol. 34, Article 84, pp. 1439-1467

[10] Anderson, K.C., Knight, D.K., Pookulangara, S., and Josiam, B. (2014). Influence of hedonic and utilitarian motivations on retailer loyalty and purchase intention: A Facebook perspective. Journal of Retailing and Consumer Services, 21 (5), 773-779. Antoine Lamarre, Simon Galarneau and Harold Boeck, “Mobile Marketing and Consumer

[11] Behaviour Current Research Trend”, International Journal of Latest Trends Computing, Vol. 3, No. 1, pp. 1-9, 2017

Downloads

Published

2023-09-20

How to Cite

1.
Xiaohui Y, Ghosh A. The effectiveness of se advertising in influencing different dimensions of users’ cognitive trust and emotional trust in hong kong customers. J Neonatal Surg [Internet]. 2023 Sep. 20 [cited 2026 May 20];12(1):177-83. Available from: https://jneonatalsurg.com/index.php/jns/article/view/10141

Issue

Section

Original Article